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Just how important is the packaging for your beans?

[spb_single_image image=”16969″ image_size=”full” frame=”noframe” lightbox=”no” link_target=”_self” fullwidth=”no” width=”1/2″ el_position=”first”][/spb_single_image] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/2″ el_position=”last”] Many cafe owners know that there is a certain loyalty exhibited when a customer purchases beans from your cafe to make at home. It’s a proud moment when a customer enjoys quality coffee to the extent that they are compelled to […]

The season is here

[fullwidth_text alt_background=”none” width=”2/3″ el_position=”first”] You can probably tell by the weather, or the music, or the décor; that it is time for the Holidays! Whether you are like Cindy Lou Who or the Grinch, it is hard not to notice the change in your everyday atmosphere when we near this season. You probably already know, […]

3 mysteries about cafes – Solved!

[spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”] Among all of the fad and unique offerings that cafes use to seduce you through their doors, let’s look at a few that we can explain pretty easily. There are some common techniques that we hope you can better appreciate, and potentially add to your cafe experience. [/spb_text_block] [blank_spacer […]

’Tis the Season

[fullwidth_text alt_background=”none” width=”2/3″ el_position=”first”] Pumpkin spice is a popular topic in the café world when autumn rolls around each year. Some truly enjoy the fall-inspired flavor while others enjoy teasing those pumpkin spice lovers. Whether you can’t get enough pumpkin-y comfort, or you dread its predictable and basic arrival, seasonal drinks can serve an important […]

Employee Relations

Raise your hand if you’ve ever WANTED to work with your best friend. Now raise hand if you HAVE ever worked with her best friend. Have you ever vouched for a friend, begged your manager to hire them, told them “we are hiring at the coffee shop, you should work with me!” Many of us […]

How to begin a thriving drive through cafe.

[fullwidth_text alt_background=”none” width=”2/3″ el_position=”first”] It’s no doubt that from a business perspective, a drive through is a massive value add. We all want to create an unique and memorable experience within our cafe. And we don’t want to compromise this through leveraging a drive through, but I submit that the Pareto principle be applied to […]

Should you purchase or lease your equipment?

[spb_single_image image=”15631″ image_size=”full” frame=”noframe” lightbox=”yes” link_target=”_self” fullwidth=”no” width=”1/3″ el_position=”first”][/spb_single_image] [fullwidth_text alt_background=”none” width=”2/3″ el_position=”last”] We’ll discuss some of the advantages of leasing or purchasing your equipment when you first start your cafe up. We don’t claim to be law experts, tax advisors or financial fiduciaries, however there are some major benefits and disadvantages to leasing equipment. […]

Latte Art

[spb_single_image image=”15375″ image_size=”full” frame=”noframe” lightbox=”yes” link_target=”_self” fullwidth=”no” width=”1/3″ el_position=”first”][/spb_single_image] [fullwidth_text alt_background=”none” width=”2/3″ el_position=”last”] Latte Art- a method of preparing coffee created by pouring microfoam into a shot of espresso and resulting in a pattern or design on the surface of the latte. You can also “draw” into the top layer of foam. [/fullwidth_text] [blank_spacer height=”30px” width=”1/1″ […]

To App or Not to App?

[spb_single_image image=”15248″ image_size=”full” frame=”noframe” lightbox=”no” link_target=”_self” fullwidth=”no” width=”1/1″ el_position=”first last”][/spb_single_image] [divider type=”standard” text=”Go to top” full_width=”no” width=”1/1″ el_position=”first last”] [fullwidth_text alt_background=”none” width=”1/1″ el_position=”first last”] Advantages of Developing a Mobile App [/fullwidth_text] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/2″ el_position=”first”] Improved Customer Experience – People differ in preferences in everyday life, and it’s no different in a consumer setting. […]

Customer Service

In this day in age, time is everything. As a barista, you also have the ability to make a person’s day, along with a good tip and a lifelong customer, just by making  their trip to your coffee shop, stressless, personal, and time efficient!     Some people will want to hang around for a […]